• Live in the dream

Warranty Information… Safe in our hands..

Purchasing a new Manor Park home guarantees you a beautifully well-crafted home, and our promise to look after it for the first 12 months from purchase.

During the first year, your new home will be fully covered by our warranty terms and conditions against any defects that were caused during the construction process of your home. Our warranty covers the whole structure of the home, every part, component, fixture and fitting.  We just ask that you report any minor cosmetic damage such as marks, scratches or chips within the first 7 days of siting.  Please note we are not responsible for defects caused by transport or the siting process

All of our homes built for residential/ leisure parks are built to comply with BS3632, this is the residential standard

10 Year Warranty

To give you further peace of mind, we offer a Gold Shield Ten Year Warranty Scheme on all homes built to BS3632 and located on a Gold shield qualifying park.

Gold Shield provides your home with protection for 10 years against any major inherent defects in the structure of your home.

It’s backed by MB&G giving you added security and knowledge that your home is covered structurally, operating in a similar way to an NHBC new build warranty. http://www.goldshieldwarranty.co.uk/

Please ask us for more information if you are interested to add this.

Appliances

Appliances such as ovens, fridge -freezers and microwaves supplied with your new Manor Park home are typically covered by their own manufacturer’s warranty for a year or two once you have registered the appliance. You can normally extend your warranty directly with the manufacturer should you wish to. Warranty information will be supplied with the appliance’s paperwork.

Please remember any appliances you have purchased yourself from new when buying your home (that we may have fitted for you) will have their own warranty cover period which you will need to remember to register with the manufacturer for cover.

Central Heating Boilers

Ideal Logic boilers come as standard with every Manor Park Home. Ideal Logic have over 100 years’ experience within the heating industry, they have customer care teams available to you 364 days a year once you have registered your warranty. Depending on which model you choose, either a 7 or 2 year warranty is available. http://idealboilers.com/homeowner/

You may choose your own boiler, which may be Natural Gas, LPG or Oil, please be aware if this is the case the manufacturer warranties may vary.

Please remember your system needs to be commissioned by a qualified engineer and then registered with the manufacturer for the warranty to activate.

PVCu Windows & Doors

We use sunseeker windows to provide our PVCu exterior window and door frames. Sunseekeks have been operating for 30 years they are registered with FENSA the industry gold standard for replacement windows and doors.  Rest in the knowledge that the frames are guaranteed for 10 years against manufacture defects. Hardware, such as handles and mechanisms are also guaranteed for 10 years against manufacture defects. Please visit http://sunseekerwindows.co.uk/company_overview.php for more details.

We use Woodford glass to supply our sealed units and glass, they have been operating for 25 years and offer a 5 year warranty on their glass units. Please visit http://www.woodfordglass.co.uk/

Roof Tiles

We use Decra roof tiles. Decra are the largest supplier of lightweight roof tiles in the UK. They come with their own unique 40 year guarantee (tile only). They are one-seventh the weight of concrete roof tiles and possess exceptional weather resistance and security. http://www.decra.co.uk/

Chassis

We use Bell Trailers Chassis. Bell Trailers is a sister company to Manor Park Homes. Bell Trailers manufacture high quality pre-stressed chassis for use by Manor’s homes as well as supplying many other manufacturers within the industry. They are renowned for producing the best quality chassis in the industry.