Covered from Day One

The moment your beautifully crafted new home is dispatched, it's guaranteed against manufacturing defects for a full 12 months. That cover applies to the whole structure of your home not just the bits you can see.

A couple of things are worth flagging early on:

• Minor cosmetic marks (scratches, chips, that kind of thing) need to be reported within the first 7 days of siting.
• If you're moving straight in, let the park know about any defects within 7 days too.
• Our warranty covers construction defects, it doesn't cover damage caused during transport or siting.

Looking After Your Home

A well-built home still needs a little TLC to stay looking its best. A few simple habits go a long way:

• Keep guttering clear of debris
• If your home is colour washed, repaint in line with your warranty requirements, as a rule of thumb, every 2–3 years
• Check plumbing and electrics regularly (this may mean a quick look underneath the home)
• Book an annual boiler service, in line with your boiler's guarantee terms
• Register your appliances with their manufacturers, within guideline timeframes

One more thing worth knowing: our homes are finished internally with a smooth plasterboard wall, giving that true "home from home" bricks-and-mortar feel. Like any new build, these walls can need the odd touch-up as the home settles most owners simply wait a few months, then bring in their decorator of choice for any minor cracks.

Extra Peace of Mind: The 10-Year Platinum Seal Warranty

For even greater reassurance, many of our parks offer the Platinum Seal 10-Year Warranty Scheme. Backed by MB&G, it protects your home for a full decade against major inherent structural defects real, tangible security for your investment.

Not every park offers this scheme, so it's always worth checking with your chosen park directly to see what's included.

Find out more about your warranty and what's covered by clicking here.
Learn more about Platinum Seal: platinumseal.co.uk